One Portal for All MoonAir After-Sales Support
For Technicians, Service Centers, Channel Partners, and Customers. Register service calls, assign tasks, track repairs, and manage cooler warranties — all in one place.
Portal Features
Streamline all your MoonAir service workflows using our unified service portal.
Service Request Handling
Log service issues, assign technicians, and get real-time updates.
Technician Scheduling
Allocate visits and manage technician availability efficiently.
Warranty Management
Track product warranty lifecycle and manage replacements.
Live Chat Support
Allow service partners to chat with our support instantly.
24x7 Helpline
Support available at all times for partners and technicians.
Spare Part Management
Request and track dispatches of spare parts and accessories.
How It Works
A simple, seamless workflow to serve your customers better.
1
Register Product
2
Create Service Request
3
Assign Technician
4
On-Site Visit
5